User

Ivanna

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Total activity 176
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Articles

Recent activity by Ivanna

  • Problems with SSL certificate or Your connection is not secure

    Once you've added a custom domain to the sGTM container and opened this URL, you might see an error your connection is not secure. This error indicates issues with the SSL certificate.    There mi...

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  • How to change invoice details?

    1. Open your account and click Billing. 2. You will be redirected to Stripe, where you can change your payment details or billing information.    

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  • Data Processing Agreement

    1. Open your account and click Account settings.  2. Under Profile settings you will see Data Processing agreement. Click Read.  3. You will be redirected to the page with the agreement.     

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  • Change login email

    1. Open your account and click Account settings.    2. Scroll down to the bottom of the page and change the Email. Do not forget to click Update to save the changes. 

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  • Share access

    1. Open your account and click Account settings.  2. Go to Shared Access. 3. Write down user's email with whom you want to share your account. Do not forget to click Share access to save the chang...

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  • Delete account

    1. Open your account and click Account settings.  2. On the right click on three dots and choose Delete Account.  3. Confirm the changes. 

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  • Change password

    1. Open your account and click Account settings.    2. Choose Security. And paste the passwords in the fields. Do not forget to click the Update button to save the changes.      

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  • Download Invoice

    1. Open your account and click Billing. 2. You will see the Invoice history. Choose the invoice you want to download.    3. Confirm your choice by clicking Download Invoice.    

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  • Upgrade from Pro to Business plan

    1. Open your stape account and click Edit near the container.  2. On the right, you need to click Change plan button.  \ 3. Choose monthly or annual Business plan and don't forget to hit the Chang...

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  • Google Authentication Helper

    With the help of Google Authentication, you can set up stape's Google Sheets tag.  1. Log in to your stape.io account 2. Click Tools -> Google Authentication Helper -> Add Client ID and follow the ...

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