User

Ivanna

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Activity overview

Latest activity by Ivanna

  • Ivanna created an article,

    Anonymiser power up is missing

    If you do not see the Anonymizer power-up, it means that your account is registered in Stape Global. To address recent cases with GDPR compliance, we created a new product Stape Europe, which is ow...

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  • Ivanna created an article,

    How can I request a new feature on stape?

    You can use this page to request any missing features or bug reports for Stape. You can also ask for any missing client, tag, or variable template for web or server Google Tag manager. We'll do our...

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  • Ivanna created an article,

    How to trigger server Tags based on user consent

    You must trigger tags in sGTM depending on user consent. The implementation of consent in server GTM highly depends on your consent management platform and how you deliver data to sGTM. Don't hesit...

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  • Ivanna created an article,

    Is a way to move stape global account to stape eu account using the same mail?

    Unfortunately no, such a migration is not possible at this time. You need to register a new account. As 'lifehack,' you could use info+stape@example.com- this would be treated as a new email accoun...

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  • Ivanna created an article,

    What is the difference between Global sGTM hosting and EU sGTM hosting?

    EU sGTM hosting was created to help our clients use Google Analytics in a GDPR-compliant way. EU sGTM hosting uses European cloud server provider Scaleway for running sGTM containers and is owned b...

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  • Ivanna created an article,

    400 response of server GTM tagging URL

    After you've set up your server Google Tag Manager container, you might want to check if tagging server URL works correctly.  To do so, open your tagging server URL in the browser. You will see a 4...

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  • Ivanna created an article,

    Problems with SSL certificate or Your connection is not secure

    Once you've added a custom domain to the sGTM container and opened this URL, you might see an error your connection is not secure. This error indicates issues with the SSL certificate.    There mi...

    • Ivanna
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  • Ivanna created an article,

    Custom domain is not verified

    After custom domain is added to the stape sGTM container, you need to add DNS records to make it work. There might be two scenarios: 1. Do not use CDN. You will need to add only an A record for the...

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  • Ivanna created an article,

    How to connect billing to container

    After adding billing to your stape.io account, the next step is to connect the default payment method to your server GTM containers or FB CAPI Gateways.    Open the sGTM container of FB CAPIG that ...

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  • Ivanna created an article,

    Where can I see request usage statistics?

    1. Go to your account and open the container.  2. Click Subscription. 3. Scroll down. You will see your usage statistics. 

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