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Is a way to move stape global account to stape eu account using the same mail?

Ivanna
Ivanna
  • Updated

Unfortunately no, such a migration is not possible at this time. You need to register a new account. As 'lifehack,' you could use info+stape@example.com- this would be treated as a new email account-wise, but you would still receive all emails in the same inbox.

 

If you already have a subscription to Stape Global, the only way to transfer the subscription is to create the same container on Stape Europe and email support@stape.io. We will cancel your subscriptions on Stape Global, and you will be able to create a new one on Stape Europe.  


Please note that you can use the same sGTM config in EU as you already have in Global. The only thing that you would need to do when transferring containers from Global to Europe is set a new DNS record for the custom domain. 

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