Unfortunately, automatic migration from Stape Global to Stape Europe is not possible. You need to register a new account in Stape Europe and move containers manually. When you create a new account, select EU on the sign-up form.
As 'lifehack,' you could use info+stape@example.com- this would be treated as a new email account-wise, but you would still receive all emails in the same inbox.
Please note that you can use the same sGTM config in EU as you already have in Global. The only thing that you would need to do when transferring containers from Global to Europe is set a new DNS record for the custom domain.
If you used any power-ups in Stape Global, you would need to manually configure them in Stape Europe. For Custom Loader power-up, ensure that you've updated the GTM script on your site after moving the Custom Loader from Global to EU because the GTM script will change.
If you already have a subscription to Stape Global, the only way to transfer the subscription is to create the same container on Stape Europe and email support@stape.io. We will cancel your subscriptions on Stape Global and send a prorated refund, and you will be able to create a new one on Stape Europe.
As the last step, you might want to change the EU email address to the main one. To do so, log in to your Stape Global account and delete the account. After that, go you your Stape EU account and change your email address to the main one.
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